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Canton Fair > FAQ
To learn more about Canton Fair, please read the frequently asked questions below.
Q1: How to apply for Invitation?
A: You can apply for E-invitation or Paper Invitation through Buyer E-Service Tool (BEST) on the website www.cantonfair.org.cn. by registering your company's information online. Once your application gets confirmed, you will receive our reply within one week after the registration, to inform you the User Name and Password. With the User Name and Password, you can log in the Buyer E-service Tool (BEST) to print your E-invitation and enjoy the relative services. If you apply for Paper Invitation, it will be sent to you by post.
A: You can apply for E-invitation or Paper Invitation through Buyer E-Service Tool (BEST) on the website www.cantonfair.org.cn. by registering your company's information online. Once your application gets confirmed, you will receive our reply within one week after the registration, to inform you the User Name and Password. With the User Name and Password, you can log in the Buyer E-service Tool (BEST) to print your E-invitation and enjoy the relative services. If you apply for Paper Invitation, it will be sent to you by post.
You may also contact the Buyer Service Section of Foreign Liaison Dept. of China Foreign Trade Centre for E-invitation or Paper Invitation, at Tel: 8620-26089999, Fax: 8620-89138888 or Email: info@cantonfair.org.cn.
Q2: Why should you apply for Invitation?
A: The Invitation issued by Canton Fair can be used for visa application and free fair registration. Once the first application succeeds, you can print the E-invitation online with the username and password before the Canton Fair.
A: The Invitation issued by Canton Fair can be used for visa application and free fair registration. Once the first application succeeds, you can print the E-invitation online with the username and password before the Canton Fair.
Q3: How long should I wait after my application online?
A: After your application online, you will receive our reply via Email within three to five working days to inform you your User Name and Password, with which you may access the Buyer E-Service Tool (BEST) to print out your E-invitation online. If you apply for Paper Invitation, it will be sent to you by post.
A: After your application online, you will receive our reply via Email within three to five working days to inform you your User Name and Password, with which you may access the Buyer E-Service Tool (BEST) to print out your E-invitation online. If you apply for Paper Invitation, it will be sent to you by post.
Q4: Where is the Registration Venue?
A: The registration peak hour always occurs at 9:30 am to 3:30 am on October 15th, 16th, 24th and 25th, and November 2nd and 3rd, so you can get the CIEF entry badge in the appointed hotels, such as China Hotel, Dong Fang Hotel. More appointed hotels can be found on the website www.cantonfair.org.cn.
A: The registration peak hour always occurs at 9:30 am to 3:30 am on October 15th, 16th, 24th and 25th, and November 2nd and 3rd, so you can get the CIEF entry badge in the appointed hotels, such as China Hotel, Dong Fang Hotel. More appointed hotels can be found on the website www.cantonfair.org.cn.
Q5: How to know Fair Schedule besides CECF?
A: Please surf at www.21cantonfair.com for more details of the Fair Schedule in Pazhou Complex.
A: Please surf at www.21cantonfair.com for more details of the Fair Schedule in Pazhou Complex.
Q6: How to locate exhibitors/exhibits?
A: If you need to locate a specific product or supplier, SCAN Exhibitors/Exhibits Search can help to locate what you are interested in. Please log in SCAN Exhibitors/Exhibits Search on www.cantonfair.org.cn or click http://scan.cantonfair.org.cn/en/search/index.asp If you cannot find the products/suppliers you need, please try the Canton Fair Online Service of our website, where you can post your buying list once become its member.
A: If you need to locate a specific product or supplier, SCAN Exhibitors/Exhibits Search can help to locate what you are interested in. Please log in SCAN Exhibitors/Exhibits Search on www.cantonfair.org.cn or click http://scan.cantonfair.org.cn/en/search/index.asp If you cannot find the products/suppliers you need, please try the Canton Fair Online Service of our website, where you can post your buying list once become its member.
Q7: How to obtain Canton Fair Bulletin and Exhibitor Catalogue?
A: The bulletin and catalogue are available at the Bulletin Distribution Counter during the Fair.
In addition, you may search for exhibitors in SEARCH Exhibitors/Exhibits Search or download the Exhibitor E-catalog for free.
Download Exhibitor E-catalogue http://www.cantonfair.org.cn/e-zine/index.asp
Exhibitors+Exhibits Search http://promoter.cantonfair.org.cn/en/
A: The bulletin and catalogue are available at the Bulletin Distribution Counter during the Fair.
In addition, you may search for exhibitors in SEARCH Exhibitors/Exhibits Search or download the Exhibitor E-catalog for free.
Download Exhibitor E-catalogue http://www.cantonfair.org.cn/e-zine/index.asp
Exhibitors+Exhibits Search http://promoter.cantonfair.org.cn/en/
Q8: How to hire an interpreter?
The Fair provides interpreters of different languages, including English, French, German, Italian, Spanish, Russian, Arabic, Japanese, Vietnamese, Thai and Indonesian. But the service is only available during the Fair and the service staff can work inside the fair complexes only.
The Fair provides interpreters of different languages, including English, French, German, Italian, Spanish, Russian, Arabic, Japanese, Vietnamese, Thai and Indonesian. But the service is only available during the Fair and the service staff can work inside the fair complexes only.
For reservation, kindly send information including company name, contact person, contact information, service time and language to Foreign Liaison Department of China Foreign Trade Centre in advanced at Fax: 8620-83335880 or email: info@cantonfair.org.cn. Or contact Tel: 8620-86667291. During the Fair, please contact Interpreter Service Center at Tel: 8620-26080496, 26080423, add: the 3rd floor, Hall 16 (Trading Building), to the east of the Gate 1 of the Fair.
For English language, service charge ranges from RMB 400 to 550 per day per interpreter, and for other languages, from RMB 500 to 650 per day per interpreter.
Q9: How to remake an E-pass when I lost the E-pass?
A: Please present your Passport (H.K. or Macao I.D. Card/ Home-return Permit, or Taiwan Compatriot Travel Certificate) and business card to make a new E-Pass (PVC card) at the Buyers' Registration Office in Canton Fair Liuhua Complex during the Fair, from 15th to 20th, 24th or 25th to 30th of each fair, with fee: 200 RMB/card.
A: Please present your Passport (H.K. or Macao I.D. Card/ Home-return Permit, or Taiwan Compatriot Travel Certificate) and business card to make a new E-Pass (PVC card) at the Buyers' Registration Office in Canton Fair Liuhua Complex during the Fair, from 15th to 20th, 24th or 25th to 30th of each fair, with fee: 200 RMB/card.
Q10: How can the Foreign Travel Agents apply for invitation for their members?
A: Only those members with overseas passport or Chinese passport with an overseas employment visa valid for more than one year, can apply for invitations. The travel agents may ask their members to apply for invitation individually at our official website www.cantonfair.org.cn. E-invitations will be sent to each applicant's Email address respectively.
A: Only those members with overseas passport or Chinese passport with an overseas employment visa valid for more than one year, can apply for invitations. The travel agents may ask their members to apply for invitation individually at our official website www.cantonfair.org.cn. E-invitations will be sent to each applicant's Email address respectively.
Or the travel agents can collect detailed information of all members as in Travel Agent Members' Invitations Application Form. (Please state if members need to get Visa against the invitation). Please send the information to 8620-89138888 or info@cantonfair.org.cn.
Q11: How could an overseas company's representative office in China mainland apply for an Invitation Card? What kind of information is essential for the application?
A: Chinese employees in overseas company's representative offices in China mainland are requested to apply to CECF Foreign Liaison Department for invitation card by presenting such documents (copy form acceptable) as Business Certificate, Employee Certificate and ID Card, at least two months in advance. Registration is accepted on the strength of the invitation card (on the one-person, one-card basis) extended by the Fair and the documents required.
Foreign employees in overseas company's representative offices in China mainland follow the same application procedure as mentioned in question, namely, his or her company's name, detailed company address as well as contacting numbers.
Q12: Could an overseas businessperson visit the Canton fair without an Invitation?
A: Yes, but the person has to pay RMB100 service charge, which is valid for 12 days.
A: Yes, but the person has to pay RMB100 service charge, which is valid for 12 days.
Q13: Could a valid invitation card be sent in the way of e-mail, fax besides post?
A: Normally an invitation card is sent out by post. In case of emergence, the Fair may send a card through fax and the fax copy of the card is acceptable. However transmitting an invitation card through e-mail is the least desirable one and is rarely used.
A: Normally an invitation card is sent out by post. In case of emergence, the Fair may send a card through fax and the fax copy of the card is acceptable. However transmitting an invitation card through e-mail is the least desirable one and is rarely used.
Q14: How could an overseas businessperson get a visitor's card?
A: Fair visitors should get registered before they visit the Fair and have their Visitor Cards stamped and confirmed upon registration at Gate 1 of the Fair Complex. Access to the Fair is granted only to those with confirmed Visitor Cards. Documents required at registration include:
1. Invitation Card extended by the Fair.
2. Personal papers (passport, H.K./Macao I.D. Card or Residence Permit, Taiwan Compatriot Travel Certificate, or a Chinese passport with at least one-year foreign visa ).
3. Business Card.
4. A most recent personal photo. (5cmx4cm)
A: Fair visitors should get registered before they visit the Fair and have their Visitor Cards stamped and confirmed upon registration at Gate 1 of the Fair Complex. Access to the Fair is granted only to those with confirmed Visitor Cards. Documents required at registration include:
1. Invitation Card extended by the Fair.
2. Personal papers (passport, H.K./Macao I.D. Card or Residence Permit, Taiwan Compatriot Travel Certificate, or a Chinese passport with at least one-year foreign visa ).
3. Business Card.
4. A most recent personal photo. (5cmx4cm)
Q15: How to attend the Canton Fair?
A: Please follow the steps as follow:
1. To get the Application for Invitation.
2. To get Visa Application.
3. To get the hotel accommodation and transportation.
4. To get registration.
A: Please follow the steps as follow:
1. To get the Application for Invitation.
2. To get Visa Application.
3. To get the hotel accommodation and transportation.
4. To get registration.
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